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| Managing the Memberbase | |
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| Tweet Topic Started: Jan 18 2009, 08:12 AM (651 Views) | |
| Lithium ³ | Jan 18 2009, 08:12 AM Post #1 |
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looking to the sky to save me;;
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Do you ever find it too difficult to deal with your memberbase or keep your users happy? Discuss your tactics for managing the memberbase here. |
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| Arianna ³ | Jan 18 2009, 08:17 AM Post #2 |
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It's never an easy job, my motto is the greatest happiness for the greatest number. I give the majority what they want assuming I'm fine with their demands. |
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| Arcadium ³ | Jan 18 2009, 08:22 AM Post #3 |
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times like these
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That seems like a pretty good idea but what happens if the members want something and you don't.. doesn't that break down the bond between the members and the staff team? |
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| Arianna ³ | Jan 18 2009, 08:59 AM Post #4 |
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Usually the majority has more than a lick of sense so I doubt they'd want something stupid like a useless code to do something nifty. If they do, I'd explain my reasoning and that would usually do it for most. Usually I like to co-operate though. |
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| Death-kun | Jan 18 2009, 02:27 PM Post #5 |
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Loony Lovegood
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Not really. I've been lucky so far. My members like what I do since I usually listen to their suggestions and they're happy that way. |
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| Nivexonix | Jan 18 2009, 04:20 PM Post #6 |
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Persevere.
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I rarely have trouble managing members, though it depends on how the staff is set up as to how I will act. If I am the sole admin with no staff, then I tend to appease the members. If I am a staffer on a team, the team will make a decision together so that the forum works as good as it can as a whole. Same way if I am a manager, but I may have more say in what happens. Generally though, I think the members who I personally deal with are kept happy. |
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| Kylie ³ | Jan 18 2009, 06:28 PM Post #7 |
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You can't hide
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No, I don't because I don't really worry about it. I have smart ways of boosting activity and whatnot, but I like to wing it and just be myself like I'm a regular member. If a member steps out of line, I take the appropriate action and try my best to treat everyone the same. |
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| akiratheoni | Jan 18 2009, 07:31 PM Post #8 |
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Basically you are a utilitarianist when it comes to forums. Not a bad philosophy to run a forum on at all, but as you said, you need to know when to draw that line. |
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| Corpora | Jan 18 2009, 09:15 PM Post #9 |
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Between Minutes and Miles
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I rarely have problems. I like to run my boards as if I was a member on them as well. I listen to their suggestions, hold surveys, speak with the staff and usually end up implementing a new idea or changing an old one. If I was to be on the board as a member, would I be happy? If I can't answer yes, I re-evaluate my approach. |
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| Nivexonix | Jan 23 2009, 06:31 PM Post #10 |
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Persevere.
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That is perhaps one of the best management tactics I've heard. I don't think many look at it from another perspective, I know I didn't until I read that post. |
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6:19 PM Jul 10