Board Crash

Board Crash
Topic Started: Jun 2 2008, 08:47 AM (103 Views)
Siwan	Jun 2 2008, 08:47 AM Post #1
OHMIGOD! OHMIGOD YOU GUYS! Posts: 1,153 Group: Moderator Member #97 Joined: Mar 12, 2008	[this is from zetaboards...i'm guessing they mean sunday US time] This evening at 4:55pm CDT in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room. Thankfully, no one was injured. In addition, no customer servers were damaged or lost. We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the fire department. This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. All members of our support team are in, and all vendors who supply us with data center equipment are on site. Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday. Rest assured we are working around the clock. We are in the process of communicating with all affected customers. we are planning to post updates every hour via our forum and in our customer portal. Our interactive voice response system is updating customers as well. There is no impact in any of our other five data centers. I am sorry that this accident has occurred and I apologize for the impact.



Felicia Smith	Jun 2 2008, 11:21 AM Post #2
The Captain's Wife Posts: 1,057 Group: Moderator Member #49 Joined: Jan 23, 2008	Eeek, a fire? Bless them thanks for posting welsh hug



Hugh de Beaumont	Jun 2 2008, 03:38 PM Post #3
happy chappy Posts: 377 Group: Moderator Member #207 Joined: May 12, 2008	ahh thanks for putting it up, welsh (did you get the email?? i couldnt get on rh2006 to tell you lol) - yep, a fire, and me too was puzzled about the sunday afternoon thing, lol thank the lord this is back up though grins my smugness evaporated after i realised even i couldnt get on either...snort



Will 2	Jun 2 2008, 05:34 PM Post #4
Angst boy Posts: 867 Group: Outlaw Member #144 Joined: Apr 10, 2008	eeeks a fire! thanks for posting welsh!



Hugh de Beaumont	Jun 2 2008, 05:40 PM Post #5
happy chappy Posts: 377 Group: Moderator Member #207 Joined: May 12, 2008	http://support.zetaboards.com/topic/314226/1/#new I dont know if it still works for others, but if it doesnt do what nwm suggested- proxy site hopefully all should be cleared up now



James of Chester	Jun 2 2008, 05:45 PM Post #6
Hot Hate Is Twin Brother to Hot Love Posts: 2,503 Group: Moderator Member #191 Joined: May 8, 2008	You and welshie are superstars, Kenny! glomps both of you



Siwan	Jun 2 2008, 05:56 PM Post #7
OHMIGOD! OHMIGOD YOU GUYS! Posts: 1,153 Group: Moderator Member #97 Joined: Mar 12, 2008	LMAO, yeah got the email kenster... and meep about you still not able to get on! how daft! have you checked your junk folder again?



Hugh de Beaumont	Jun 2 2008, 05:57 PM Post #8
happy chappy Posts: 377 Group: Moderator Member #207 Joined: May 12, 2008	yep, no email has come through at all ! it's quite irritating! I'm currently occupied doing a new skin and as I type I'm previewing it, and it looks really weird...bahahaha... Self-amusement... So yeah, I still can't get on RH2006! does not dare to bash motherboard



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