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Darkfall - Failed Credit Card Transaction; Atleast I know what going on now
Topic Started: Feb 26 2009, 11:21 PM (1,138 Views)
Haeos

What time did you all receive the emails at (leave your timezone too) I have not received an email yet, so wondering if they are going out in batches, or one at a time or what.
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Joeythearm

tbkiah
Feb 26 2009, 11:22 PM
Same here dude... especially considering the initial pre-order for myself was charged to my CC...<br /><br />I think it's ineptitude on their part or their so called "biggest billing company in the world".<br /><br /><br />Looks like it might be a generic message they are sending out.
biggest global billing company. Not the biggest billing company in the world.
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Oh9err

Found it, thanks. ID 2xxx, 3 mins later got registered. 5 hours later confirmed with 2.52 euro. 5 days later spoke to bank and they saw nothing and said it would not be denied by them. 2 days later fail...

GL all, hope you get in soon but I'm not gonna hold my breath.

5:00 PM CST for the email about failed, just over an hour ago.
Edited by Oh9err, Feb 27 2009, 12:19 AM.
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happygolucky

How many of you preordered multiple times for yourself and friends or family? I ordered for a friend and myself on my CC.
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bobthebuilder
Darkfall
Same for me. A few hours after they started taking pre-orders, 35xx registered, was charged the pre-order on my cc, then received 'Failed Credit Card Transaction‏' today.

Must be a generic response, as I have used the card many many times since that day, and the initial pre-order charge went through no problem, so it is definitely not my credit card.
Edited by bobthebuilder, Feb 27 2009, 12:25 AM.
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tbkiah

happygolucky
Feb 27 2009, 12:23 AM
How many of you preordered multiple times for yourself and friends or family? I ordered for a friend and myself on my CC.
I did attempt a pre-order for a friend... but it got auth. failed a bunch of times... I don't remember what day that was though. But, i never actually pre-ordered for a friend because it never went through.
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cocalcola

happygolucky
Feb 27 2009, 12:23 AM
How many of you preordered multiple times for yourself and friends or family? I ordered for a friend and myself on my CC.
I had to use my friends card because i only have a debit card. im curious to see if thats the reason. maybe there was a system in place to prevent people from ordering multiple copies to sell on ebay.
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sealslayer

cocalcola
Feb 27 2009, 12:27 AM
happygolucky
Feb 27 2009, 12:23 AM
How many of you preordered multiple times for yourself and friends or family? I ordered for a friend and myself on my CC.
I had to use my friends card because i only have a debit card. im curious to see if thats the reason. maybe there was a system in place to prevent people from ordering multiple copies to sell on ebay.
Debit card should be fine as long as its Visa/Mastercard.
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cocalcola

i got an authorization error when i tried to use my visa debit card
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Oh9err

Support FAQ

Due to the high volume of support requests, we have compiled the most common support issues we’ve been getting so far. Please check these below for your answer before you contact support.

1. I received an email for a successful preorder and everything looks ok. Can you please confirm this?


The email is your confirmation, no further confirmation is needed.

/facepalm
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