| News Update | |
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| Tweet Topic Started: Feb 25 2009, 09:23 PM (7,324 Views) | |
| zmyth770 | Feb 25 2009, 09:23 PM Post #1 |
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We’ve been waiting for the pre-orders to process through billing and it has been moving along but not fast enough. We’re almost done with this. Many of you will be getting notifications of this during this process. As soon as this is concluded we’ll process the accounts and open up the servers for the pre-orders. This will be done tonight; the game has been ready and waiting. Unfortunately we’re running behind schedule as far as opening up the extra sales which we hoped to do tonight as well. We’ll do this tomorrow as early as possible, likely sometime around noon GMT time, around the time of our first scheduled maintenance. At this time we will also process the problematic accounts which had 0 euro problems, no charges, no balance, but received a successful pre-order message. We are also looking into the few cases that have pre-ordered but have not received a confirmation email and we will resolve all these issues. Most of these problems were due to a combination of lag, multiple sessions, and multiple charge attempts. We want to thank you for your patience again, and we would like to let you know that we’re adding a couple more days to the free month of play making them 33 for everyone that pre-ordered and that will buy the game tomorrow. This is to make up for any bad experience with the account management, the lag and the delays you’ve had to face with purchasing. The traffic volume we’ve been experiencing has been unbelievably high because of the initial rush and was compounded by users hammering the system with multiple sessions. You should also know that we have been doing everything necessary to resolve all these issues as soon as possible. We’ll post again as soon as the server is open. |
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| Dragonflight5001 | Feb 25 2009, 09:27 PM Post #2 |
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How'd you get into the forums? They're still busy for me. -P.C. |
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| Malphas | Feb 25 2009, 09:28 PM Post #3 |
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FFS this is such a joke. |
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| zmyth770 | Feb 25 2009, 09:28 PM Post #4 |
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my methods shall not be shared |
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| Cain Vanhaven | Feb 25 2009, 09:29 PM Post #5 |
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I'll share then. http://forums.darkfallonline.com/archive/index.php/t-142260.html |
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| Dragonflight5001 | Feb 25 2009, 09:29 PM Post #6 |
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How about you just share them? No need to be secretive. -P.C. |
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| OverLord | Feb 25 2009, 09:30 PM Post #7 |
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Dear Trevor Mr michael, Thank you very much for your order. You just purchased: Darkfall Client Download for: ?42.00 Total: ?42.00 Note: Please do not reply to this message, replies to this message will be rejected. This is one such email YAY I am confirmed
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| Dragonflight5001 | Feb 25 2009, 09:31 PM Post #8 |
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Well, thank you. =) -P.C. |
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| puidokas | Feb 25 2009, 09:31 PM Post #9 |
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its called magic!!! http://forums.darkfallonline.com/archive/index.php/t-142260.html |
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| zmyth770 | Feb 25 2009, 09:34 PM Post #10 |
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oh well, guess we get to play forum fall for another 14 hours |
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