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| Tweet Topic Started: Nov 16 2008, 11:45 PM (42 Views) | |
| alpha.IT | Nov 16 2008, 11:45 PM Post #1 |
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Organic IT Solutions We advise on cost and energy efficiency measures to ensure that our infrastructure operate at a cost-effective and environmentally-friendly level. Guranteed Response Time No transportaiion charge if we do not respond within the given time Maximum Hour Per Incident Protection Zero cost if we take longer than expected time to resolve an incident Free Telephone Support No charge for problem solved within 10mins over the phone. Remote Support Service Technology enables us to fix over 95% of problems remotely. Our technical support personnels can view and operate any of your computers or servers from our control centre as if we were there in person. It is totally secure and means that we can fix most of your computer problems without you having to wait for a technician to visit. On-Site Visits In the unlikely event that we can’t fix your system remotely we will arrange for one of our engineers to attend your site at your convenience. Ceritified Engineers MCSE, MCSA, CCNA Multi-Vendor Products We carry various brands of items under one roof. Mutli-Purpose Services Maintaining and troubleshooting of PC/Server/Network Multi-Platform Windows, Mac & Linux Proactive Maintenance Preventive maintenance measures to prevent problems before they happen. Our staff run regular system health checks on your computers to ensure they are always in tip-top condition. We’ll defragment the disk, check it for errors, remove temporary files and give your computer a general spring clean each and every month. This will help to ensure your computers continue to run as good as new. Software Updates We will make sure all your software has the latest software patches installed, keeping your system upto date, secure and efficient. Security Management We make sure that your branded anti-virus software and spyware protection is kept up to date, ensuring they will keep your computer secure and free from danger. One of the major causes of virus attacks is installed but poorly maintained anti-virus software. Upgrade Recommendations We recommend necessary upgrades to ensure that you IT infrastructure operate at its optimal level. Value Added Services Express Service / Extended Hours / 24x7 Service / Loan Units |
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4:27 PM Jul 11