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| Tweet Topic Started: Nov 16 2008, 11:43 PM (48 Views) | |
| alpha.IT | Nov 16 2008, 11:43 PM Post #1 |
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![]() Our professional and friendly IT Specialists know the solution to your IT needs. We offer today's technology to ensure your IT works smarter, smoother and more efficiently to support your business. We provide effective IT support and consultancy to anybody who needs it and we bring these services right up to your door! alpha.IT take great care whilst handling your systems. Technical problems are resolved fast and efficiently reducing downtime. Our experienced staff deliver an excellent customer service whilst handling your support, keeping you updated throughout your support. Our clients include a mixture of home users, small, medium and large enterprises from across the globe. We run a busy IT help desk providing 1st, 2nd and 3rd Line Support from Monday - Friday 9.00am - 5.30pm. Technical issues are usually resolved via remote access to your pc / server, or via onsite visits from one of our experienced field engineers. Our proactive approach to maintaining your computer systems, even when they appear to be operating perfectly, is unique and means that the number and severity of problems you will encounter is massively reduced compared to the usual problem and repair approach. We prevent things going wrong in the first place, yet we’re able to respond quickly when they do, saving you time and money. What are the benefits? Cash Savings Reducing initial faults, maintaining system efficiency and providing you with advice on best use, we can help to save you thousands of dollars a year. We offer a managed service which offers the quality, reliability and trust of your own in-house IT department but at a fraction of the cost. Peace Of Mind You and your staff can focus on making your business a success rather than worrying about your systems. Don’t worry any more about breakdowns, viruses, spyware or other risks. Leave the running of your computer systems to alpha.IT. Proactive IT Support Our staff run regular system health checks which massively reduces the deterioration of your computers and system crashes. We keep your anti-virus and anti-spyware software fully up to date, and use only the best software available. Regular security checks ensure your data remains safe and secure. Customer Experience Whether you have a problem that needs fixing or would like advice there is always somebody here to take your call. An experienced member of staff will be available on the phone to immediately provide IT support, talking you through your problem, or by taking control of your screen using remote access. If your problem cannot be fixed over the phone we will dispatch an engineer as soon as possible. |
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8:43 AM Jul 11