Troubleshooting/Feedback Board

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Troubleshooting/Feedback Board
Topic Started: Apr 8 2009, 08:54 PM (188 Views)
UnknownSoldier	Apr 8 2009, 08:54 PM Post #1
iBelieve Posts: 435 Group: Writers Member #57 Joined: Oct 25, 2008	We have this (board), and we have a comments section for the blog. I think we could use something like an "issues" board, either adding it to this board (maybe as a sub board?), or creating another. That way if we had any problems viewing boards, posting, or editing profiles, etc. we could make a thread about it.. and if someone else had the same problem we'd know. Right now we don't have a specific board to do this. I think it'd be much easier to solve issues. Opinions? :)
	Faith. Hope. Love. Vengeance. Heart. Pain. Charisma. Fate.


Allyson	Apr 8 2009, 09:14 PM Post #2
Observer of all Posts: 2,337 Group: Root Administrator Member #1 Joined: Jan 29, 2008	Sorry, it's probably just me, but I don't really get it... ^o)
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UnknownSoldier	Apr 8 2009, 09:25 PM Post #3
iBelieve Posts: 435 Group: Writers Member #57 Joined: Oct 25, 2008	Reason for board: No current forum to post issues. What board would be for: Topics like, "The Search tool dissapeared"/"Smileys aren't working for me"/etc. In the topics: A description of the problem, and possible replies of other members who are/are not experiencing the problem. Where this board would go: In "Contribute Your Thoughts" as a sub board, merged with "Contibute Your Thoughts", or a whole different board. Who would use this board: Anyone experiencing technical problems, people who realize that they have the same problem as someone else, and the mods to solve them. Is there anything I forgot to mention?
	Faith. Hope. Love. Vengeance. Heart. Pain. Charisma. Fate.


Icey	Apr 9 2009, 01:13 PM Post #4
Let's play a love game, play a love game... Posts: 888 Group: Administrators Member #38 Joined: Aug 4, 2008	Good idea, Unknown. At THL, we have all of those issues confined to one single "General Bug Thread"...and if there's something else, someone will create a topic for it in the general feedback forum. Maybe, if there are too many forums/subforums. whatever, WR can have its own bug thread?
	Proudly collared by Viral <3


Lykaios	Apr 9 2009, 05:57 PM Post #5
Crayon Posts: 1,216 Group: Global Moderators Member #10 Joined: Mar 23, 2008	If I have a problem I just PM Allyson about it. It doesn't clog the board then. You could always post it in 'Contribute Your Thoughts', you don't need a whole forum for problems, most would be solved by the FAQ anyway.
	>Spattered Ink - a forum for young writers<


Allyson	Apr 10 2009, 05:22 PM Post #6
Observer of all Posts: 2,337 Group: Root Administrator Member #1 Joined: Jan 29, 2008	Lykaios If I have a problem I just PM Allyson about it. It doesn't clog the board then. You could always post it in 'Contribute Your Thoughts', you don't need a whole forum for problems, most would be solved by the FAQ anyway. That's what I'm thinking...I've never gotten enough complaints and problems to think about setting up a subforum for it. :blink: I understand what you mean now, but I'm not sure we need that. Would it be that much easier for someone to post it, rather than just PM a staff member?
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Icey	Apr 10 2009, 07:02 PM Post #7
Let's play a love game, play a love game... Posts: 888 Group: Administrators Member #38 Joined: Aug 4, 2008	Well, I still support the "bug thread" idea I had. That way, if one of the staff isn't available, another one could look at it and solve it, rather than having to wait for the person you PM'd to be online.
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UnknownSoldier	Apr 11 2009, 08:09 AM Post #8
iBelieve Posts: 435 Group: Writers Member #57 Joined: Oct 25, 2008	It could be a thread, then, like Icey said. I just think that it might be easier to figure out the cause of a problem. Like- say I found out one afternoon that the smiley list comes up empty, it could be a forum problem, or a glitch on my computer. I could post it in the thread and if other people have the same problem, then we'd know it was a forum thing and not just my computer being screwy. It'd be fine without.. just throwing the idea up there.
	Faith. Hope. Love. Vengeance. Heart. Pain. Charisma. Fate.


Allyson	Apr 13 2009, 05:23 PM Post #9
Observer of all Posts: 2,337 Group: Root Administrator Member #1 Joined: Jan 29, 2008	Okay, I think that's a pretty good idea. We can try it for a while and see if it works anyway. :) I can have it up in a day or two at the most. Do you agree, Icey?
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Icey	Apr 17 2009, 01:26 PM Post #10
Let's play a love game, play a love game... Posts: 888 Group: Administrators Member #38 Joined: Aug 4, 2008	Wait, which one are we talking here - a whole forum, single thread...?
	Proudly collared by Viral <3


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