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Late or Called out 5 Times in 1 year?
Topic Started: Dec 4 2009, 04:13 PM (6,190 Views)
BenDover
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Voice of Reason
they used to do some good things - hiring, problem resolution, etc. - but in the last year or two, i haven't seen a single one of the district HR people on the sales floor talking to associates about their issues, finding out what's going on in a store, or really doing anything but pecking on their notebook computers in the training room the entire time they're in the store. i guess they are either blogging or writing email or cruising ebay or surfing porno... who knows? good riddance...
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eternity
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Orange Band-Aid member
So will they just call you and tell you that you have been terminated or wait until you come in and cannot punch in? Or must you be clocked in to get terminated? Hmmmm... if ur not clocked in, technically they cannot "counsel you or berate you"...
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cashcart
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Orange Bleeder
this debate is as old as business itself
(i wonder if crog the firebringer in 30,000 b.c. ever got docked for being late) :)

but seriously. if you have an attendance policy that is poorly managed, it is no policy at all, but a simple way to get rid of bad employees

(unless those bad employees know which wheels to grease)

the two schools of thought are this:

a HARD point system (what we used to have) which DEMANDS honest DAILY maintenance by management, including not letting it get to a suspension before acting. it also eliminates the issue of favortism.

these work, as long as there aren't people trying to work the system. (aka, "how many points it i get fired? 9? great, i can use that!")

No point system, what we currently have, which is always frought with favortism.
" well, bebo is going through some hard times, so we'll let it go for now." or
"cina does great work when they're here. ok, so cina's calls off 2 days a week. is that really bad? I like cina! we talk, and share and....."

being a person with nearly perfect attendance (no call offs, 2 lates in 5 years), and having a family and life tradition of attendance, even with a hangover, I prefer a point system, but that is just me.


This might be the right forum to develop opinions for a great attendance policy. if we all brainstorm some ideas, maybe we can get the company to follow.

I welcome some suggestions.
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FairlyOddAssociate
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duh............
A great attendance policy????????

As I have mentioned before on this forum.............

A poor schedule that is followed is always better than a great schedule that is not followed.

If scheduling and attendance is such a problem in the stores, then perhaps we should forget what we think we know about "RETAIL" scheduling and start from scratch!

This is the United States, not a third world country, the majority of people are working for themselves and a quality of life, not just to eat! When you drastically affect their quality of life by insisting that their work schedule has to be inconsistent and chaotic then life is going to consistently interfere.

Fixing the attendance policy starts with identifying the core, root cause of the attendance problems. So many other top organizations have figured this out.

Create consistency with the schedules and you will see many of your attendance issues disappear. We are creatures of habit.......leverage that tendency.
Edited by FairlyOddAssociate, Apr 25 2010, 06:35 PM.
IF YOU EXPECT EVERYBODY TO TO EVERYTHING, YOU CAN'T HOLD ANYBODY ACCOUNTABLE FOR ANYTHING!
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mightyphine
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Orange Hematologist
rayljr1...

Right on....great idea...


Mightyphine
Eazzzzy
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md3
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Orange Hematologist
amen!
don't do crackberry...talk to me face to face never mind don't talk to me...i'm tired of your lame excuses
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lilhonda
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Orange Hematologist
I've said it before and I'll say it again, there is no reason that we cannot have consistent schedules. Ironically the asms and store manager in my store have consistent, if not "set" schedules. They have the same days off every week, the same days to open and close each week. The only time that changes is for another managers vacation, and occasionally for an off site meeting. Is that fair?
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Neptune
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Orange Hematologist
ralyljr1--

I agree with you completely. For years I have been trying ot get my contractor customers to use our kitchen design services. The no 1 reason they dont - the designers don't have set schedules.

Why dont we add more cashiers and let them act as floaters? Even in the specialty areas they could at least work as greeters.

Then, when there is an associate with an attendance issue - and I agee set schedules would cut back on this - then that person would know they can, and will be replaced, if only temporarily for the time being.

Just my two cents, folks.
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kissmypumpkin
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Occasional Poster
My whole front end knows it and now I admit it to the world. I...I...I AM LATE! not proud actually quite the opposite. I try hard to be on time but I always pause for one last min of sleep, one last bite of breakfast, one last story from the kids, one last hug. They all add up so fast. I am always 2-10 min late. Then when it is time to leave I am kept at work 15-45min late and get in trouble with the school. I am a great worker I know my down fall and I understand what it does to my coworkers and yet there I am running to the time clock.
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Buzz
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Orange Hematologist
rayljr1
Apr 25 2010, 06:32 PM
A great attendance policy????????

As I have mentioned before on this forum.............

A poor schedule that is followed is always better than a great schedule that is not followed.

If scheduling and attendance is such a problem in the stores, then perhaps we should forget what we think we know about "RETAIL" scheduling and start from scratch!

This is the United States, not a third world country, the majority of people are working for themselves and a quality of life, not just to eat! When you drastically affect their quality of life by insisting that their work schedule has to be inconsistent and chaotic then life is going to consistently interfere.

Fixing the attendance policy starts with identifying the core, root cause of the attendance problems. So many other top organizations have figured this out.

Create consistency with the schedules and you will see many of your attendance issues disappear. We are creatures of habit.......leverage that tendency.
I also agree 100%!! There is absolutely no reason to not to have set schedules.....that would help the employee turn over rate too. I like my job very much BUT if another job was to be offered to me that has set schedules I'm afraid Home Depot would lose my services! :O
"Texas can make it without the United States , but the United States can't make it without Texas!" - Sam Houston


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