Data Outage

If you're a returning member, no, your account has not been deleted, we've actually changed board since you were last here. just go ahead and register, PM one of the staff, let us know you're here, and we'll get right to work converting your information and post count from the old board.

Keep in mind that any RPs running on the old site are probably still there, so if you don't see them here, just check the 'Home' Page, and follow the link back to the old board.

Data Outage; Just to clear things up...
Topic Started: Jun 2 2008, 11:37 AM (241 Views)
~Lt. Jessie~	Jun 2 2008, 11:37 AM Post #1
Silent Sniper Huntress Posts: 2,288 Group: Moderators Member #6 Joined: Jan 8, 2008	I went to the support boards to see what was going on since this hit both Zeta and Invision, and a heads up from the guys at Invision and Zeta company so that you guys aren't alarmed too much after not being able to access the site for a day or two. http://support.zetaboards.com/topic/314226/ So, looks like all is good!
	Join the Black Phoenix as she and the other Knights of Light prepare for the War of the Fomors and Dark Knights


+Aiko+	Jun 2 2008, 11:44 AM Post #2
Roffel House! Posts: 3,958 Group: Admins Member #2 Joined: Dec 25, 2007	Thanks for the detective work, Jessie. It's good to know they've got everything under control.
	Courtesy of EP


~Shin-Ra~	Jun 2 2008, 12:12 PM Post #3
The Other Guy Posts: 266 Group: Roleplayer Member #33 Joined: Feb 2, 2008	Here's Invision's reason for the failure: The Server Area caught fire. Here is the link to the topic: http://forums.theplanet.com/index.php?showtopic=90185
	"You can live forever or die trying."


+Aiko+	Jun 2 2008, 12:17 PM Post #4
Roffel House! Posts: 3,958 Group: Admins Member #2 Joined: Dec 25, 2007	Dayamn, and it wasn't a little thing either. I'm amazed everything is intact. Quote: From Doug Erwin: This evening at 4:55pm CDT in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room. Thankfully, no one was injured. In addition, no customer servers were damaged or lost. We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the fire department. This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. All members of our support team are in, and all vendors who supply us with data center equipment are on site. Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday. Rest assured we are working around the clock. We are in the process of communicating with all affected customers. we are planning to post updates every hour via our forum and in our customer portal. Our interactive voice response system is updating customers as well. There is no impact in any of our other five data centers. I am sorry that this accident has occurred and I apologize for the impact.
	Courtesy of EP


~Lt. Jessie~	Jun 2 2008, 04:27 PM Post #5
Silent Sniper Huntress Posts: 2,288 Group: Moderators Member #6 Joined: Jan 8, 2008	Well, I'm quite surprised also that nothing was severely damaged. At least nothing big is in disrepair. That would be horrible... DX Though the outage seems to be going on and off while they are still repairing and restoring (had my auto-refresher on for the last hour), so it might still be a little while before we have a solid connection again and the computers recognize the IPs again.
	Join the Black Phoenix as she and the other Knights of Light prepare for the War of the Fomors and Dark Knights


~Darthanis Galbraith~	Jun 3 2008, 03:19 PM Post #6
JBHZI81U812 Posts: 866 Group: Codeghost Member #5 Joined: Dec 25, 2007	Thats odd, I noticed no drop in service here. I wonder if it only effected particular areas. I'm just glad nobody was hurt.



1 user reading this topic (1 Guest and 0 Anonymous)


« Previous Topic · Announcements · Next Topic »