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| Why Did The Company Do That? | |
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| Tweet Topic Started: Jan 29 2018, 07:41 PM (37 Views) | |
| victorgrant | Jan 29 2018, 07:41 PM Post #1 |
newbie
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Hi, Even the most market-driven companies make decisions that prospects, customers, and partners don't fully understand. These include changing product features, discontinuing a service, and altering a customer-facing policy. Though customers want to be heard, they know that they are not going to be consulted on a majority of your organization's decisions. However, if your customer does not receive a response or is not engaged appropriately, questions about moves that impact customers and your company's product direction can quickly blow up into PR nightmares. For More Details: Datacenter Management Video |
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